Shed FAQ’s:

Shed FAQ’s is to provide frequently asked questions with easy to understand answers in regards to purchasing a shed. First you will learn about delivery and set-up. Secondly, permits and where to gather by local areas. Thirdly, you will discover great options available such as upgrading the floor of your shed unit. And lastly, whom to contact for warranty claims and issues. Be sure to take a moment and read prior to ordering or purchasing sheds from French Creek Designs.

It is the responsibility of the client to inquire regarding any questions prior to purchasing a shed or shed package. Ultimately, we appreciate our clients and want to make sure you are satisfied with your purchase. Let us know if we can provide additional details to our Shed FAQ’s page.

Prefab sheds currently available for sale are Deluxe Playhouse Sheds, Front Porch Sheds, Side Porch Sheds, and Dormer Utility Sheds. Alternatively, if a package is not desired, try our Utility Sheds, Lofted Barn Sheds or Barn Sheds. Don’t forget to look at our Garage Packages available as well. In addition, view our great Animal Shelter, Tack Room Combinations for sale for those great 4-H projects.

FREE Delivery

Free Delivery covers one trip up to 30 miles one way from dealer location. Trips over 30 miles are subject to an additional fee per mile. Fees are as follows: $3/mile (8ft & 10ft wide buildings), $3.50/mile (12ft wide buildings), $4.50/mile (14ft & 16ft wide buildings). The customer will be responsible for any additional mileage charges, as well as the cost of any additional trips. Read more below regarding Free Setup in the shed FAQ’s.

FREE Setup

Free setup includes leveling the building, starting with one corner at ground level and raising it up to a maximum of 3 feet. If leveling requires 1 foot or less, pressure treated wood may be used. Otherwise, customer may supply concrete blocks which are placed on top of the ground. The driver can also supply concrete blocks for $3.50 each. In very rare cases, underground footers may be required by local building codes. Neither Old Hickory Sheds nor French Creek Designs offer digging or footer services, and these are not included in free set up. However, the driver may work with the customer or contractor when required for an additional cost. Moreover, if you have any questions regarding any additional work you may foresee, be sure to contact the territory manager for Old Hickory or the delivery driver to discuss details and verify any costs involved.

Be sure to contact your local Building Inspector and/or Homeowners Association for information on requirements and restrictions. In addition, it is the customers responsibility to decide if ground conditions are suitable for delivery.

Permits

Neither Old Hickory Sheds nor French Creek Designs and its associates are responsible for:

  • Permits
  • Snow/wind load requirements
  • Covenant searches
  • Restrictions
  • Setbacks
  • Yard damage
  • Underground damage

The customer is responsible for compliance with any such requirements. Therefore, be sure to contact your local Building Inspector and/or Homeowners Association for information on requirements and restrictions. Finally, it is the customers responsibility to decide if ground conditions are suitable for delivery.

Options to Consider:

Flooring – If you intend on putting heavy objects in a shed, inquire about increasing the floor load capacity. The standard floor load is designed for 40 lb/sq.ft live load and 200 lb/sq.ft point load. Request a Load Capacity Table to increase your floor load if needed. Fees applied to order.

Snow/Wind Load Requirements – Snow Load can be increased if requested on orders for an additional fee.

Paint Colors – Custom Sherwin Paint and Stain Colors can be chosen when ordering for an additional fee.

Sizes – Sheds sizes start at 8×8 up to 16×40, dependent upon model and options chosen.

Ask a shed sales representative about these and other custom options you may be considering. Also, feel free to stop by and pick up a brochure listing all the options and sizes available.

Warranty Claims:

For all warranty issues or questions, please contact Old Hickory Sheds Corporate Offices. French Creek Designs does not handle or approve any warranty issues or questions. See below:

  • Claim form must be COMPLETELY filled out.
  • Building serial number must be provided. It is located above the door of the building. Please provide all letters and numbers.
  • In order to correctly address the problem, we require a picture(s) of the area in need of repair along with the Warranty Claim Form.
  • You may either complete this form below or print out the form by clicking here. Mail any printed Warranty Claim Forms with a picture(s) of damaged area to our home office at OHB, PO Box 331973, Murfreesboro, TN 37133, or email them to: warranty@oldhickorybuildings.com
  • Once we receive your completed Warranty Claim Form and/or picture(s) of the damaged area, we will be able to process your claim.
  • Broken windows or lock and other appearance related claims must be reported within 7 days of delivery. We will not accept claims for these items afterward.
  • Processing time for the claim usually takes 2-4 weeks.

** If any of these steps are not followed, warranty consideration may be delayed or denied. Therefore, review the corporate warranty claim page for any updates or changes to the above information.**

Warranty Form